Return Policy

Refund Policy

Refunds are only possible in the following cases:

(a)   Cancellation of an order before being shipped; and

(b)  Cases where:

Customer refused to collect the delivery;
Customer wasn’t available during the stipulated delivery attempts made by our logistics partner; and
The delivery address was wrong/ unreachable.
For scenario (b), we will process the refund after receipt of the product from our logistic provider.

All refunds will be processed based on the mode of payment used by you while placing the order. Orders paid by credit/ debit card will be refunded by credit card to the credit/ debit card within 8-9 days from the date of Cancellation and the refund will reflect in the next statement. Orders placed by net banking accounts will be credited back to the same bank account within 8-9 days from the date of Cancellation.

Contact Information

In the rare case that you are not satisfied with the quality of our customer support service, we welcome you to drop an email to jamna151@gmail.com so as to allow us to look into the issue and address the same on a case-by-case basis.

Are Jamna Herbal’s products Safe?

Yes, all Jamna Herbal products are made using Ayurvedic ingredients and they are safe when taken as per the recommended dosage.

Do your products have any side effects?

Since our products are herbal, they usually have no side effects. However, misuse or excessive intake should be avoided.

How long does it take to see results?

Ayurvedic products work gradually. You may start noticing benefits within a few weeks of regular use, depending on your condition.

Can I take Jamna Herbal products with other medicines?

It is advisable to consult your doctor before combining Ayurvedic products with allopathic medicines.

Are your products certified?

Yes, Jamna Herbal products are manufactured in GMP-certified facilities.

Do you provide doctor consultation?

Yes, we provide expert guidance to help you choose the right product based on your health condition.

How can I place an order?

You can place an order directly through our official website www.jamnaherbal.com or contact our support team for assistance.

What is your delivery time?

Orders are usually delivered within 3–7 working days, depending on your location.

What is your return and refund policy?

We accept returns only in case of:

  • Damaged product
  • Wrong product delivery

Requests must be raised within the specified time after delivery.

How should I store the products?

Store products in a cool, dry place away from direct sunlight and moisture.

Are Jamna Herbals products suitable for long term use?

Yes, most Ayurvedic products are suitable for long-term use when taken under proper guidance.

Can pregnant or lactating women use your products?

Pregnant or breastfeeding women should consult a doctor before using any product.

Do you offer bulk or distributor inquiries?

Yes, Jamna Herbal welcomes distributor and bulk purchase inquiries. Please contact us for details.

Is there a minimum order value?

There is no minimum order value. However free shipping is available on orders above Rs. 499/-.